We have recently updated our website and have had reports from a few users who are having trouble logging into the Weather & Disease portal, with the log in page taking them back to the home page of our website.

To avoid this issue, you can try clearing your web browser’s cache/browsing data to refresh the KVH website. On Chrome, this is done through “more tools” under the Chrome settings in the top right of your browser.

If you are still having trouble after clearing the cache/browsing data or need help doing so, please contact us or phone the office on 0800 665 825 and we’ll talk you through it.