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Privacy Policy

The internet offers the chance to collect information about site users. This information can be personally identifiable information or aggregated information. This Privacy Policy tells you what information we collect, what we do with it and your rights to correct or change it.

At Kiwifruit Vine Health (KVH), we are committed to protecting your privacy. We firmly believe that electronic security and privacy are necessary for the continued success of the Internet. In support of this, we only use the personal information that you provide to create a more personalised and entertaining experience for you, in accordance with the terms outlined below.

The Office of the Privacy Commissioner provides further details of the New Zealand Privacy Act and how it protects personal information in New Zealand.


What information do we collect?

We collect personally identifiable information. Providing this information will always be optional for you. However, some services may not be available to you if you chose not to provide it.

From time to time, we may run contests or other promotions. If you participate, we may request your name, mailing address, email address and other information in order to administer the promotion. When you submit a request, review or comment to our customer service department, we may ask you for your email address.

We also collect aggregated data. This information is generated by our systems as they track traffic through our sites. This information does not identify you personally and is not linked to the personally identifiable information that you may have provided.


Who do we share this information with?

We will not share the information that we collect with any third parties. The information may be hosted with a service provider. Our agreements with them protect the information that we collect from any use by them that we have not authorised.

The aggregated data (not the personally identifiable information) may be shared with third parties such as advertisers or business partners.


How do we use the information?

When you register, complete a form or participate in any contest or promotion on our website, we will use the information you provided to us to send you email or regular mail from us regarding products, services or other contests and promotions that we think may be of interest to you.

We may use the data to verify your identity if you need help with a forgotten password, or you are having logon difficulties with any of our site services.

From time to time we may aggregate your information analyse trends, preferences, and demographics. We may use the information for other purposes with your prior permission.


How do we use "cookies"?
"Cookies" are small pieces of information stored by your browser on your computer's hard drive. Cookies do not contain personally identifying information. It does provide details of your IP address, the computer platform that you use (eg Mac or Windows), the browser that you use (eg Microsoft Explorer or Netscape) and what domain you are accessing our sites from. With this information we can do the following:

1. Track traffic patterns to our site.
2. Ensure that the most relevant content is being shown.
3. Allow you to enter certain site member services without having to log in each time you visit.

Most web browsers are set up to accept cookies; you can usually change your browser settings to refuse cookies. You will still be able to visit our sites with cookies disabled.


What about our advertisers and business partners?

This Privacy Policy only relates to our site. You should be aware that we are not responsible for the practices of our advertisers or business partners. Our site may contain links to other sites. You should check their privacy policies before providing personally identifiable information to them or any other third party.


Opting in and opting out

You will always have the option to opt in to certain services and to opt out of those services at any stage. This means you may change your mind at any stage about participating in any of our member services.


Can we change this policy?

In order to reflect the fact that our business is growing constantly, we reserve the right to change this policy at any time.

Your right to access your information The New Zealand Privacy Act of 1993 gives you the right to access and correct this information.


Contact Us
If you have any questions about this privacy statement, the practices of this site, or your dealings with KVH, you can contact us.

© 2011 Kiwifruit Vine Health ®. All Rights Reserved.
Kiwifruit Vine Health ®, Kiwifruit Vine Health ® logo, and other marks and logos are the intellectual property of Kiwifruit Vine Health ®

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LATEST NEWS

21 Feb 2025

Auckland fruit fly – controls on produce movements now in place

Legal controls on the movement of fruit and vegetables are now in place in the Auckland suburb of Birkdale and nearby areas on the North Shore following the detection of a single male Oriental fruit fly. The horticulture pest was found in one of Biosecurity New Zealand’s national surveillance traps which are placed in fruit trees in residential back yards. Other traps in the area checked in recent days have showed no signs of other flies and initial investigations have found no other signs to date. Biosecurity New Zealand staff have been busy in the area today laying more traps and giving out information to households. Around 100 additional traps which specifically target oriental fruit fly are being placed within a 1500m area of the original find. You can find a detailed map of the controlled area and a full description of the boundaries and rules in place here. The controlled area has two zones – A and B. Zone A is a 200m zone. Zone B covers a 1500m area. No whole fresh fruit and vegetables, except for leafy vegetables and soil free root vegetables, can be moved outside Zone A. This applies to all produce, regardless of whether it was bought or grown. All fruit and vegetables grown within Zone B cannot be moved out of the controlled area. These legal controls are an important precaution. Should there be any more flies out there, this will help prevent their spread out of the area. It is likely the restrictions will be in place for at least two weeks. KVH is working closely with Biosecurity New Zealand and other horticultural Government Industry Agreement (GIA) partners on these actions to minimise the risk to kiwifruit growers. While it's disappointing to detect another Oriental fruit fly so soon after closing the previous response in Papatoetoe, the latest find highlights the value of trapping and surveillance efforts, which members of the kiwifruit growing community fully support. Biosecurity New Zealand website for detailed movement restriction information and fact sheets. KVH Oriental fruit fly fact sheet. KVH Oriental fruit fly identification guide.

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20 Feb 2025

Biosecurity New Zealand investigating and boosting trapping after new Auckland fruit fly find

A biosecurity operation is under way and extra field teams are today in the suburb of Birkdale, on Auckland’s North Shore, after the find of a single male Oriental fruit fly in a surveillance trap in a suburban backyard. This is the same species of fruit fly that we responded to in Papatoetoe recently, but it is too early to say whether the two finds are linked. Further DNA analysis of the fly will take place over the coming days. With this latest detection, activities are moving quickly to look for any other flies and eradicate them. Biosecurity New Zealand are ramping up trapping and inspection, with daily checks in a 200-metre zone from the original find and checks every three days in a second zone out to 1500m. The capture of a single male does not mean we have a breeding population. However, while checks are underway for other fruit flies, the community is being asked to help prevent any possible spread. As a precautionary measure, legal restrictions will be put in place on the movement of fruit and vegetables out of the area where the fruit fly was found. Instructions about these controls and the exact area affected will be issued tomorrow (Friday). Response staff will be out tomorrow providing people with information. KVH is working closely with Biosecurity New Zealand and other horticultural Government Industry Agreement (GIA) partners on these actions to minimise the risk to kiwifruit growers. There have been 13 incursions of different fruit fly in Auckland and Northland since 1996 and all have been successfully eradicated. Read more about Oriental fruit flies here – including images. We will provide further updates and information as our response actions continue.

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13 Feb 2025

Auckland fruit fly controls lifted

Controls on the movement of fruit and vegetables in the Auckland suburb of Papatoetoe have been lifted after no further evidence of the Oriental fruit fly was found in the area. The decision to end the operation follows more than a month of intensive fruit fly trapping and inspections of hundreds of kilograms of fruit. Residents and businesses in the affected area have supported the movement controls, keeping an eye out for fruit flies and safely disposing of fruit in provided bins – vital to helping protect the kiwifruit industry and wider horticultural sector. Biosecurity New Zealand quickly placed legal controls on the movement of fruit and vegetables in an area of Papatoetoe on 4 January after a single male Oriental fruit fly was identified from a national surveillance trap. No further adult fruit flies, eggs, larvae, or pupae have been found. With no further detections over six weeks, the response governance group (including Biosecurity New Zealand and KVH, alongside other horticulture industry groups) is confident the Controlled Area Notice restrictions can be lifted and response operations closed. The checking of 7800 fruit fly traps around the country, including some 200 traps in the Papatoetoe/Māngere area, will continue as normal. KVH thanks the great work of our industry partners APAC and Punchbowl for their assistance in response activities - by working together, and responding quickly, we have managed this situation well and limited impacts to our industry and growers. Key figures: More than 1500 visits made to check the 109 fruit fly response traps in Papatoetoe/Māngere. Over 600 biosecurity bins distributed within the community to collect produce waste for safe disposal. More than 470 kilos of fruit cut up and examined for any signs of fruit fly eggs or larvae. More than 150 staff involved throughout the response, and kiwifruit industry personnel from KVH, APAC and Punchbowl. Read more about the detection and activities that lead to this successful outcome on our website here.

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The KVH portal is now the Zespri Weather & Disease Portal. Access all the weather tools you're familiar with.

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