Seen something unusual?   MAKE A REPORT

Login/Register
Emergency Response Management

Emergency Response Management

Latest news
Close

Emergency Response Management

During a biosecurity response, the industry comes together - led by KVH - to develop and implement various activities quickly and effectively that limit impacts on growers and orchards, and support continuing production.

The same response model, and way of working, has been adopted for use during other types of responses to significant adverse events.

A new Emergency Response Management (ERM) framework for the kiwifruit industry has been developed, with KVH at the helm, to facilitate a more co-ordinated and cohesive approach to supporting growers in times of need.


Backed by industry, KVH has expanded its strategic mandate to also coordinate responses to emergencies of significant scale and impact (other than biosecurity) to the kiwifruit industry, through development of an Emergency Response Management (ERM) framework.

Many different kiwifruit organisations provide support to growers during emergencies;; however, by putting in place dedicated co-ordination of that support from one organisation, we can ensure that everything we do as an industry to help growers is efficient and effective, and limits further impacts.

This enhancement to KVH’s role will provide value to growers by helping the industry be more prepared for emergency events and help aid in faster recovery. KVH has been successfully managing biosecurity and readiness and response activities for over a decade – we have proven internal readiness and response capability and strong relationships with others who also have a key role in emergency response management – such as the Ministry for Primary Industries.

What is the framework?

The framework itself is a living document, updated as readiness work progresses over the coming months. Its purpose is to facilitate KVH coordination of governance and operational activities during an emergency response, so that efficient and effective support is provided to growers and wider industry.

An event that causes significant impact to kiwifruit growers at a given location(s), and of a scale and severity that results in the industry not being able to cope.

There are a range of triggers that would be considered to activate the ERM framework. In some instances when an emergency is extreme, it will be obvious that activation is necessary, in other instances there may need to be an assessment of criteria before any recommendation to activate a response is made. 

The framework that KVH intends to use to coordinate a response is the proven Coordinated Incident Management System (CIMS) that is used by emergency services across New Zealand (see below). By following the CIMS framework the industry is using best practice during a response and can align with other response agencies as necessary.


How was the framework created?

The framework has been developed following significant weather events that have impacted the industry, and the need for better preparation for when the next emergency occurs.

At the June 2023 Industry Advice Council (IAC) meeting of industry leadership, KVH presented the concept for the development of such a framework to inform the coordination of emergencies that cause significant impact to growers and vine health. The feedback from conversations with industry leaders during engagement of the concept was to develop a framework that can not only be used for vine health emergencies but could also be applied to other significant emergency events the industry faces – such as flooding, and other severe climatic events, as well as natural events such as earthquakes.

KVH, together with members from NZKGI, Zespri and post-harvest formed a working group to develop an outcome based ERM framework, building on existing kiwifruit industry systems, processes, and capability.

To ensure KVH has ongoing mandate to undertake ERM coordination and development of this framework a resolution was put to industry at the August 2023 KVH Annual General Meeting and passed with a high level of support.

The ERM framework was approved by industry leadership at the October 2023 IAC meeting.


What happens now?

We are in a readiness phase where groups are planning and developing resources and activities that build our industry-wide response capabilities. This includes:

  • developing response plans that identify regional risks
  • creating communications/information sharing plans
  • identifying operational capability across the industry; and
  • running exercises to test plans and develop capability.

ERM resources

SEEN SOMETHING UNUSUAL?

KVH investigates reports of unusual symptoms to identify and manage any biosecurity risks.

Make A report

LATEST NEWS

05 Jun 2025

Strengthening connections between industry and Biosecurity New Zealand

Recently KVH travelled to Pukekohe and linked with the Punchbowl team to host a workshop for members of Biosecurity New Zealand (BNZ), to connect, network, and share an understanding of the industry’s infrastructure and past and potential forward impacts of biosecurity responses. The visiting group included principal scientists from New Zealand’s Plant Health and Environmental Laboratory (PHEL) and Incursion Investigation Plant Health teams; BNZ response managers, including members involved in the fruit fly responses earlier this this year and who also played a role through the Psa response; and relationship managers who hold a vital role in fostering ongoing connectivity between BNZ and industry in the readiness and response space. Rob Craig shared the history of Punchbowl and provided an insightful history of kiwifruit industry impacts related to economic and market challenges, and business impacts following the Psa incursion. He noted the heightened industry awareness of the very real implications of a fruit fly incursion, especially for businesses close to ports and airports. Rob also emphasised the willingness to support the industry KiwiNet network which coordinates the deployment of kiwifruit industry personnel into biosecurity responses. KVH highlighted the value, expansion, regionality and seasonality of the kiwifruit industry and reflected on industry’s keen awareness of the potential impacts of our most unwanted pest threats. The unusual symptoms surveillance programme was described and clearly showed the connectivity and support of the PHEL team in this space. Lalith Kumarasinghe, manager of the PHEL lab described the wide-ranging analytical roles of his team which provide ongoing support to New Zealand’s biosecurity processes. The visit wrapped up with a guided tour of the Punchbowl pack-house and cool stores, and an opportunity to get out in the sunshine and under a kiwifruit canopy to hear more about the growing side of our industry. This opportunity for BNZ/ PHEL and the kiwifruit industry/ KVH to connect was considered immensely valuable by all parties. KVH would like to sincerely thank the visitors for taking time away from their busy schedules, and the Punchbowl team for warmly opening their doors to share the industry story.

Read more

05 Jun 2025

Biosecurity top of agribusiness priority list again

In the 2025 Agribusiness Leaders Priority Survey, biosecurity was once again ranked top (for the 16th year in a row) by leaders from across the food and fibre sector, who provided insights into the importance of peacetime planning, and putting the time and effort into regularly using and testing systems before a biosecurity crisis hits so that we can optimise response outcomes. This is a key priority for KVH, and we’ve got another response exercise coming up later in the year that we’ll share in more detail in upcoming Bulletins. The importance of good communication about biosecurity risks and response procedures was another noted insight and point made by leaders. Engagement with growers and those managing orchards is something the KVH team in sharply focused on – we do a huge amount of work in this space already and we’re ramping it up. We’ll be working with growers, post-harvest and orchard management teams (via Zespri and GAP audits, or sometimes directly) to provide everything needed for those managing orchards to meet regulatory requirements under the National Kiwifruit Pathway Management Plan, including having an on-orchard biosecurity plan. As the KPMG report states, “most people (in the sector and beyond) don’t have deep knowledge of biosecurity risks and response procedures” – this makes it critical that as a dedicated biosecurity organisation we provide helpful, concise, timely communication and tools, so people are clear on what they need to do and why. Biosecurity plans can be created online via the KVH website here. View the biosecurity page from the report here, or see the full report on the KPMG website here.

Read more

05 Jun 2025

“It only takes one” goes wider

New Zealand’s border biosecurity campaign is reaching further afield, with targeted ads now running in the UK and soon in the US. The campaign reminds travellers that it only takes one risk item to do serious harm to New Zealand. It aims to get travellers thinking about biosecurity before they even pack – especially high-risk items for our industry like soiled boots, and food. In the UK, digital ads are now playing in the major airports of London, Manchester, and Birmingham, as well as online for people searching for travel to New Zealand. Advertising in the US will begin shortly and the campaign will then expand to China and India. Know someone visiting from overseas or visiting our orchards? KVH also has a specially designed poster for best biosecurity practice and what to expect at border control.

Read more
View all

USE THE WEATHER & DISEASE PORTAL

The KVH portal is now the Zespri Weather & Disease Portal. Access all the weather tools you're familiar with.

Open now